What we do

O" improve your business performance by developing your people in the following areas:

1. LEADERSHIP & MANAGEMENT DEVELOPMENT
Elevating individual performance - Supremacy or just survival?  Businesses constantly adapt to ever-changing markets, the threat of declining revenues, shorter product life cycles and the need for performance improvement efficiencies. Traditionally, business performance coaching has not been viewed as a bottom-line business driver. Today, business leaders are increasingly realising that improving the performance of their 'human capital' is a critical factor in growing their business and maintaining competitive advantage. Read more
Developing emerging leaders  Good leadership is essential to the success and sustainability of your business. There are specific skills of leadership that need to be identified, encouraged and continuously developed if you are to take your business to the next level of performance and profitability. Read more
Building high performance teams  The ability to build cohesive, high performing teams is now an expected core competency for any manager or aspiring leader, but how many managers have been trained or coached in the art of building a high performance team? How many are aware of the psychological processes involved in teamwork or know how to actually capitalise on conflict or competitiveness to generate a positive outcome? Read more
Developing talent pools  If you want your business to thrive and maintain competitive advantage, identifying and developing your talented employees is a critical business task. The cost of recruiting new, high performing employees will run into many thousands of pounds and consume much of your valuable time. The cost of not putting a succession plan in place for key posts in your business will also cost you thousands of pounds and may lead to a decline in your competitiveness or even threaten your business' sustainability. Read more
Succession planning  Succession planning is a critical business function if you are to maintain a competitive advantage and ensure a seamless transition between departing and emerging leaders and senior managers. The cost of succession planning is small when compared to the high cost of recruitment, loss of leadership or senior management capability in your business. Read more
Psychological profiling  Profiling provides valuable information on an individual's psychological make-up, their leadership potential, decision making style and provides insight in to how the candidate might fit within your team or department. It will also highlight an individual's vulnerabilities and areas for development, clarify the roles and functions that would suit them best and can also identify their current capacity to deal with pressure. Read more
2. BUSINESS PERFORMANCE COACHING
Career progression and promotion  The reality is that successful people have a vision of what they want to achieve in their career and in their life. They have clear goals for their career and personal life and have developed focused action plans to get them there. They have also learnt to use a variety of psychological concepts to influence others, develop the right connections, make better decisions and, crucially, create an aura of success for themselves that gets them where they want to go. Read more
Behavioural change  Behaviours are usually the surface presentation of underlying psychological issues. These may have roots in past events which need to be resolved or redefined. Inappropriate behaviours can lead to a de-motivated, disillusioned workforce that is underperforming and can adversely affect the culture of your business as well as having a negative impact on your reputation, performance and profit. Read more
Developing management and leadership style  An alternative to being an autocratic or democratic manager is to be a situational manager. Situational managers/leaders are able to adapt their style to fit their employees' stages of development and the different scenarios they work with. This means, for example, that a manager may respond very differently to the people in his team, choosing a range of interventions from directive to supportive. This flexibility of style will inevitably help that manager be more effective in the workplace. Read more
Effective performance coaching  You deliver your business through your people Æ your 'human capital'. To stay competitive in your market sector you need to continually adapt to changing market conditions; to remain profitable you need to be in a continual cycle of improving your products and services and how you deliver them. Read more
Promoting strategic thinking  Entrepreneurs and business leaders are so often preoccupied working in their businesses that they forget to work on their businesses. That's why a business review, or the preparation of a strategic plan, is a necessity. Writing a plan is no guarantee of success, but without one the organisation is more likely to fail. One common flaw is failing to proceed to the full implementation stage of the plan. Read more
Improving business knowledge  If you want to be the best in your market sector, information and knowledge is a key factor to your success. But how many of your employees know or understand the whole of your business? Many employees are highly skilled at their profession but lack wider business acumen. This lack of knowledge limits your business' capacity to adapt to rapidly changing market conditions or respond to rapidly changing business needs. How much profit is lost because a highly skilled, highly successful project manager can only operate in one field? Read more
3. PERSONAL & PROFESSIONAL EFFECTIVENESS
Building rapport  All business is conducted between people and so your employees' ability to build on-going profitable relationships inside and outside your business is crucial to your success in the marketplace. The ability to build rapport is often described as the most valuable of all business skills Æ people respond positively to those they 'get-on' with and react negatively to those they don't. Read more
Improving interpersonal skills  How often have you come across someone who is technically brilliant, or highly competent professionally, but just can't connect in their relationships with others? This negative trait puts them at a disadvantage at those times when they need to build rapport, get on the same wavelength as others and develop trust. Poor interpersonal skills are often cited by employees as the biggest de-motivator when giving feedback about their managers and team leaders. Read more
Time management  How many of your employees understand the fundamentals of effective time management? We consistently find that our clients' employees are ineffective at managing their time and this applies equally to executives and managers as new entrants. Have you thought about the cost of poor time management in your company? Read more
Negotiation skills  Almost everybody negotiates something with someone every day. As a business you negotiate with your customers and suppliers; your employees negotiate with each other. Negotiation is a part of everyday life and being able to negotiate successfully is a core skill that all employees need to develop. Read more
Emotional intelligence (EI)  Emotional intelligence is about being aware of and honest about your own and other people's feelings. It's about knowing how to keep your emotions in check and use them positively to motivate yourself and others. And it's about building better relationships. These are essential key competencies for every employee and aspiring manager or leader if you are to build and maintain an efficient, profitable business. Read more
Delegation  Delegation is one of the most important of all management skills. Delegation saves you time, helps develop your people and can seriously motivate your team. Conversely, poor delegation will cause you and your colleagues frustration and confusion, and may lead to you or your team failing to complete the project or task efficiently. Delegation is certainly a management skill that's worth improving. Read more
Neuro-linguistic programming Neuro-Linguistic Programming (NLP) is a highly effective, pragmatic theoretical model and set of tools and techniques that will greatly enhance your employees' self knowledge, interpersonal skills and workplace performance. Read more
Project management  Project managers need to demonstrate competent technical and professional skills but they also need to develop sound communication, influencing and other 'people skills' if they are to win the hearts and minds of their team members. They will need to understand motivational factors, personality types and demonstrate flexibility of behaviour to resolve conflict and find creative solutions to problems as they arise. Read more
Running effective meetings  How many meetings do you attend? How much of your time is wasted in unproductive meetings? Research suggests that businesses waste millions of pounds every month because of unnecessary and unproductive meetings. In today's competitive marketplace, no business can afford to squander their resources or pay for unnecessary operational costs. You deliver your corporate strategy and achieve your objectives for growth and profit through the people you employ. If they are spending their time sitting in meetings which they don't need to attend, or which don't lead to focused action on business critical issues, then you are literally throwing money away. Read more
Psychological empowerment  Do you believe that you have further potential to be uncovered? What about your fellow directors, managers or other employees? Could they hold further potential that could be unlocked? Could they achieve or be more? Psychological empowerment techniques can be the catalyst for taking you and your key individuals to the next level. Read more
Well-being and performance  Most people now accept that there is a connection between following a healthy diet, feeling well and performing at their best. However, the majority of UK businesses fail to recognise the link between workplace practices, stress and physiological or even psychological disorders. Read more
Crisis intervention  Failing to support your key employees at times of personal crisis can have a negative impact on your business. Employees will inevitably not perform to their potential and may be off sick for long periods. Their colleagues and the teams they work with will also be adversely affected by the loss of leadership and negative energy of the individual. Read more